Perceived integrity

Lean software development

LSD의 원칙 중 하나인 Build integrity in의 도구.

Perceived integrity is affected by the customer’s whole experience of a system: how it’s advertised, delivered, installed, accessed; how intuitive it is to use; how well it deals with idiosyncrasies; how well it keeps up with changes in the domain; how much it cost; how timely it is; how well it solves the problem.

The measure of perceived integrity is roughly equivalent to market share, or perhaps a better term might be mindshare. If you had to rebuild your computer tomorrow, loaded with only the software you regularly use, how many products would you load? If you wiped out all your bookmarks, which ones whould you add back immediately? These are the products and services you perceive to be relevant to your life, the products with perceived integrity. —p126, Chapter 6, Lean software development (book)

See also

• Conceptual integrity is a prerequisite for perceived integrity.